OET Speaking: Role-playing In The Covid-19 Crisis
INTRODUCTION
The OET or Occupational English Test is an English language proficiency test for practitioners of health professions, looking to register and practice in primarily English-speaking countries, or for academic purposes. All the OET tasks are designed to test your ability to communicate in English, via Reading, Writing, Listening and Speaking.
Here at Hurray, we offer OET Online Courses in Bangalore. Individual-oriented and flexible, and bolstered by our 8 years of experience, you will find our OET online course to be well-suited to your needs – with the benefit of accessing it from wherever you are!
Communication In A Crisis
Communication is an essential skill required by health professionals, particularly in dealing with their patients.
In the current climate, with Covid-19 creating worldwide panic and uncertainty, the ability of healthcare professionals to communicate with people over such a crisis, is paramount.
OET is bound to keep this new reality in mind, while testing its candidates… Hurray is here to help you be prepared for the same!
OET Speaking Test: Role-Play
The OET speaking test is designed to test your ability to communicate via speaking, in a professional context.
The test is profession-specific, in that you will be given tasks specific to one of the 12 healthcare professions covered by OET, as per your registration. This is based on the understanding that each profession has specific communication requirements.
The test is conducted by an interlocutor, individually. It begins with brief introduction and conversation.
The main tasks are in the form of role-plays.
In the role-play, you will play the role of the healthcare professional, while the interlocutor plays the role of patient/client/patient’s relative or carer.
You will be given a card, explaining the situation, which is based on realistic workplace situations. You will be given 3 minutes to prepare. There are 3 tasks in total.
Criteria For The Speaking Test
The criteria, based on which are tested, consists of 2 categories – Linguistic and Clinical.
Linguistic criteria include those related to using the language – including intelligibility, fluency, appropriateness of language and resources of grammar and expression.
These criteria indicate that you will make sense while speaking to your patients or any other person in a professional environment. From their perspective, clarity in communication is essential in difficult situations, and are required to help them build and maintain trust in you as their health care practitioner.
Clinical criteria, as described below, are arguably even more important – particularly in the context of a pandemic, as we are seeing with Covid-19 in 2020.
Based on information from our expert trainers – available to offer you the best online OET coaching in Bangalore – we have also included the ways you can fulfil these criteria in the context of the current crisis.
Keep the following role-play situation in mind – “A patient has come for a consultation because she believes that she has symptoms of coronavirus, and wants to know what to do.”
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Clinical Criteria |
Context of Covid-19 |
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Relationship-Building This involves introducing yourself and greeting your patient, displaying an attentive, respectful and non-judgmental attitude, and showing empathy for your patient. |
Maintain a calm demeanour. Your approach must show that the issue is serious, but that the patient is in a safe space. |
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Information Gathering You will ask your patient about what she has to say about the situation. Your approach must reflect the following:
When she is done speaking, summarise what she has said, asking her if she would like to make any corrections, or add anything more. |
Ask the patient the appropriate questions regarding symptoms, time of onset etc. When asking questions regarding why the patient believes she has the virus, or what measure she has taken to limit the spread to other people – maintain a non-judgmental attitude. Avoid using words that might create panic, such as ‘pandemic’. Treat the patient as an individual whose concerns matter. |
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Understanding & Incorporating The Patient’s Perspective Allow the patient to explain her ideas, concerns or expectations. You will have to pick up on her cues, verbal and non-verbal. You will accordingly make your explanation in relation to what she has said. |
In a situation like Covid-19, the patient will almost definitely have read a lot of information and even misinformation before meeting you. Make sure that you address and clarify everything she says/asks, without dismissing them. |
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Information Giving This refers to your approach when you have to give the patient information or advice:
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Be honest about her condition and what is going to happen. Be clear regarding the procedures the patient has to follow thenceforth. Ensure that she understands the seriousness of the issue, without attempting to cause fear. |
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Providing Structure Speaking in a logical and purposeful way allows for clarity and trust-building. Organise your explanation, rather than speaking in a haphazard manner. |
Our Process
OET is designed to ensure that you are prepared for any eventuality in your healthcare profession, now and in the future – while our programme for OET online coaching is designed to ensure that you are prepared to crack the exam!
The Hurray Cycle of Training begins soon after your enrolment in one of our OET Online Courses in Bangalore. We start with an assessment of your needs, with the programme accordingly structured to address them.
You will then begin OET classes online, which are practice-based and individual-oriented. We will help identify your specific areas of improvement and train you accordingly.
Our formula recognises the sheer importance of putting what you learn into practice – training is thus combined with a slew of practice tests and mock exams, prior to the final exam.
During your OET online training, we will also provide you with plenty of tips and techniques to hone your language skills which will hold you in good stead on a long-term basis – not only helping you clear the exam, but also to communicate comfortably in professional environments in your new country!
Do You Need OET Coaching?
OET is a rigorous examination, meant to ensure that you will be able to function in an English-speaking professional environment.
Many students choose our OET online course because of the following benefits:
- specialised tips and techniques by expert and experienced trainers
- access to practice material
- having a trusted advisor to help identify and make necessary improvements
- long-term benefits of English training, especially post-arrival in new country
- the flexibility allowed by OET online classes
CONCLUSION
If you too would like to avail of the benefits of our experience and expertise – all you need to do is fill out the registration form featured at the top of this page!
You can also reach out to us via email: info@hurrayedutech.com or call us on: 8971357938, for any queries you might have about our OET Online Courses in Bangalore.
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